Samar is my relationship manager at Muthoot Capital. It feels weird calling him my relationship manager because he became my friend in such a short period. Samar has gone above and beyond in every phase of the process, not just the display and ultimate approval. Samar was there to hold my hand through every bump in the road. And I’m sure some of the things he did weren’t part of his job description.
He was always quick to respond. He solved all my queries, even the ones which were foolish. He held my hand to the finish line while I threw several roadblocks in his path along with a slew of other factors. But it was Samar who pulled it off. He helped me get a used car loan quickly, and on top of that, he was a gentleman throughout the process.
That speaks about his character and conduct while dealing with consumers in person.